You know, people live in their own little world. Occasionally I'll get a customer that for the life of him/her, cannot see past the end of his/her nose. I just dealt with a woman to whom I was trying to explain how this computer I was going to assign to her had a new setup we're testing and that it will be faster and better and will allow customers to simply use their library card and PIN to log in. All the while she could not get it out of her head that I was somehow angry at her because earlier she had gotten into a little shouting match with another customer.
Then there are the truly crazy people who need to have every little detail of their computer using experience the same every time. They can come in asking about a person who had assisted them days earlier but end up simply needing someone to help them open a file from their disk.
Weeeeeeee!!!!!
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