"Why do you make yourself sound as benevolent as a reference librarian?"
Ok, so he's trying to suggest that all he's doing is looking up info and passing it on to customers, yes, very reference-librariany... but the way the question is worded it's almost like us reference librarians are the kindest, gentlest, most soft and fluffy people in the world! I don't know if that's a compliment or an insult?!? LOL I'll take it as a compliment for now but I'll be keeping an eye on you Deborah Soloman of the New York Times...
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